As a forward-thinking eyecare practice we constantly challenge ourselves to offer the highest quality of service for you. How do we do that? We take the time to listen and to understand your concerns, while remaining up to date with all the latest advances in eyecare and optical technology.
We have built our reputation, since 1974, on outstanding customer service and clinical excellence, which is why so many of our new patients visit us by personal recommendation.
Helpful and friendly staff." "Always a warm welcome." "Optometrist always patient and explains what he is doing." "Friendly and knowledgeable service. Patients made to feel valued and as if they are your only patients! Always happy and swift to do running repairs, such as replacing tiny screws and lenses that fall out. Also happy to put ne... More Mrs JS, Langham
So friendly and helpful.... More Mrs LJ., Rutland
It is extremely useful for me to be able to make appointments via email given that I'm abroad for much of the time. I really appreciate the quick responses." "I travel back from the South of France. Need I say more!." "Superb experience with my optometrist. Never rushed; always informed and willing to give time to consider options. Have never... More Penny Rowell
All staff are friendly and welcoming." "The optometrists have a professional and understanding nature." "The staff are professional, and friendly with a sense of humour." "All staff are helpful and understanding and a professional manner.... More Rowena Bland
Always cheerful & friendly." "Very thorough and up to date.... More John Tomalin
Expert assessment and guidance. good explanations." "Small business and everyone seems to care!.... More George Woolf
More often than not we are greeted by name. A personal service." "No pressure to purchase anything we do not want. Help and advice has always been first rate." "We are encouraged not to leave the premises until we are absolutely satisfied." "It is not only the service provided, but also the 'after sales' service that is so valuable." "W... More Mr & Mrs R., Rutland
The staff are always so helpful and ready to go the extra mile. Nothing is too much trouble, whatever the time of day." "Always a smiling face, plus what additional thing can I do for YOU?." "Helpful and friendly service with a smile." "No one is pushy - trying to sell you the most expensive glasses and frames." "Everyone is working h... More Mr/Mrs Green